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Managing – or just coping?
Managing people is a difficult job that few people are prepared for. Many struggle along by doing what their manager did and by emulating other role models who appear to be successful. Yet, often they don’t feel confident that they’re doing a good job and can’t be sure of how well they really are doing.
LevelStone’s coaches work with management teams, new managers and managers who are overloaded by their role; giving them the confidence and the skills to overcome problems such as low motivation and productivity, poor communication and low customer satisfaction – and turn the situation around.
We provide a tailored development programme – the Managing Contribution Programme™ to help managers working in medium to large-sized organisations discover how to fulfil their potential and make a real difference to their businesses.
“LevelStone is different because we raise the game of the whole team in terms of awareness of each other’s management capability and provide mutual support in developing the right skills.”
Some of the many ways in which participating in the Managing Contribution Programme™ with LevelStone’s expert mentors will benefit you and your business include:
Engaged managers and teams – collaboration – shared purpose – a common language – improved efficiency and productivity – improved processes – improved relationships with customers – improved communications – improved planning – reduced stress – fewer staff relations problems – reduced staff turnover – greater loyalty to the company – more innovation and creativity – customer focus – greater professionalism and people working at what they enjoy and do best.
Who wouldn’t want that?
Management can be defined as:
We rarely meet anyone who intended to be a manager when they left school. Very few people receive comprehensive Management Skills development when they take on their first management role or any significant management development during their career.
The Levelstone Managing Contribution Programme™ is aimed at managers – that is to say, people who make their contribution to the organisation through managing the contributions of other people.
It enables managers learn how to make a real difference, enjoy what they do and contribute to their organisations’ continuing success by thinking differently about management.
We show them how to manage the differences their people make – instead of focusing on their performance – and get beyond the stressful churn of continuous change and responding to crises. We help them learn how to make a huge impact by focusing on the differences their people make, and how they are best combined to achieve better-than-expected results and outcomes.
In short, we help to make coming to work more enjoyable, satisfying and far more productive for everyone.
We work with management teams and groups of managers to enable them to develop together and make positive changes. These are firstly in themselves, then with their teams and finally between themselves and the wider organisation. Our view is firmly that becoming a manager is a fundamental career change and that it’s every manager’s job to make the business successful.
We find that many managers have been promoted on the basis of their experience and expertise into a more senior role to manage others, and then find that they are not equipped with the knowledge and skills they need to fulfil it. But as is true of most people, they want to feel valued and relevant so they keep to what they know (their area of expertise) and tend to avoid the areas of uncertainty (enabling others to do more than they can now). We’ve been there and know what it’s like.
Most managers are bright and can learn quickly once they have been given the pointers they need to start, and most importantly, a reason to make changes. We won’t tell you how to do your job, we’ll just help you learn how to do it really well. When the whole management team is on the Managing Contribution Programme™ there is an expectation that changes will be made and there will be some disruption whilst it is happening. It is impossible for an individual to implement changes in isolation, but once the changes start, momentum builds and involves everyone. This is why our programme produces lasting results – it changes the management culture and the managers take these skills wherever they go in their career.
We recognise that the commitment to a full programme is significant and for some organisations it might appear to be too big a step. The programme is in fact scalable both to organisation size and budget, as well as being uniquely tailored to your situation.
We will help you throughout the programme by providing a manual, tools and notes in a format to suit your needs.
The bedrock of the Managing Contribution Programme™ is getting managers to think differently about managing people. We talk about managing Contribution – the difference someone makes – rather than their performance, which is what they do. People can work hard, perform well – but still make little or no real difference to the business. The best managers enable other people’s Contributions, and make a huge Contribution themselves by doing it well.
Whether you’re newly promoted to a management role or an experienced senior manager, there are ways to assess the difference you make to your organisation – and to improve it.
We call this “climbing the Managers’ Contribution Curve™” – the relationship between your working capacity and the amount of difference you make. By learning how to manage the differences others make, a manager can move up their Contribution Curve and be increasingly effective.
Part of our tried and tested Managing Contribution Programme™, our approach includes team and individual coaching with group workshops and is completely tailored to your needs. It is a proven and pragmatic method of boosting your confidence, your performance and the outcomes for your business.
Recommended by blue-chip organisations, our Testimonials speak volumes about our success.
Businesses ask a lot of their management teams – it’s important to invest in their development in order to grow the organisation wisely. LevelStone can help make these changes happen in your organisation.
“We were incapable of making a decision about anything – no one would take responsibility. Now we talk and understand each other, we’re clear on what we are all here to do and it’s so much easier.”
We’re pleased to have worked successfully with line and function managers, business directors, senior managers and training managers; commissioning us to bring our experience of management coaching to members of their organisations. Take a look at our Testimonials and Case Studies from past clients in the UK to illustrate the success of the Managing Contribution Programme™.